Solutions
Purpose-Built for Public Benefits Agencies
Waymark Lab builds technology specifically for public benefits agencies — designed around the real workflows, compliance requirements, and operational constraints that social services teams face every day. California is our first and deepest implementation state.
Flagship Platform
Outreach Tracker
SAR-7 Outreach Automation
SAR-7 Outreach Automation
Outreach Tracker
California counties lose thousands of eligible CalFresh cases every month — not because families became ineligible, but because they missed a paperwork deadline. Outreach Tracker automates proactive multi-channel outreach at 60, 30, 14, and 7 days before the SAR-7 due date, provides a mobile-friendly digital completion form, and gives workers a real-time dashboard to track compliance and prevent terminations before they happen.
- Proactive SMS and email outreach before deadlines
- Mobile-optimized digital SAR-7 completion form
- Real-time worker dashboard with color-coded urgency
- Pre-populated forms using existing case data
- Document upload directly from client's phone
- Multi-language support — English and Spanish
- CalSAWS-compatible data integration
- Multi-tenant — each county's data completely isolated
Live Workflow — SAR-7 Process
In Development
More HHS Solutions in Development
Waymark Lab builds technology specifically for public benefits agencies — designed around the real workflows, compliance requirements, and operational constraints that social services teams navigate every day. California is our first implementation state.
Benefits Navigator
Mosaic
A unified benefits discovery and application portal that helps California residents identify and apply for every program they qualify for — in one place.
Learn MoreBenefits Integrity
Sentinel
Intelligent pattern analysis to flag anomalies, duplicate applications, and irregular case activity — giving county investigators a prioritized queue of cases that warrant review.
Learn MoreMore on the Roadmap
Future Solutions
We're actively scoping additional platforms for CalWORKs case management, Medi-Cal renewal automation, and child welfare services. Have a pressing need? Tell us.
Share Your NeedsOur Process
How We Build Government Software
Every solution starts with people — the caseworkers, residents, and administrators who will live inside it every day.
Discover
We embed with your team — observing real workflows, interviewing caseworkers, and mapping the actual pain points in your operations.
Design
Co-design with your stakeholders. We build prototypes, test with real users, and validate solutions before writing a single line of production code.
Integrate
We connect with your existing systems — LEADER, C-IV, CalSAWS, and legacy platforms — so your team never has to choose between old and new.
Deploy
Phased rollout with training, change management, and ongoing support. We stay through go-live and beyond to make sure it sticks.