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Let's Talk Government Technology
We work with public benefits agencies across the United States, with our primary commercial focus on California county social services departments. Let's talk about your specific challenges.
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Contact Information
Who We Work With
Waymark Lab works with public benefits agencies across the United States — county and state departments administering SNAP, Medicaid, TANF, and related programs. Our primary commercial focus and deepest operational expertise is in California county social services.
We also collaborate with public benefits researchers, civic technology organizations, and federal and state agencies on our open research work.
Prefer a Demo First?
We're happy to show you Outreach Tracker in action before any formal conversation. Just mention "demo" in your message and we'll set up a live walkthrough tailored to your county's workflows.
Quick Answers
Common Questions
Things government agencies typically ask us before our first conversation.
What counties do you work with?
We work with public benefits agencies across the United States. Our primary commercial focus is California county social services, and we collaborate with researchers and civic technology organizations on our open research work. If you're in the public benefits space, we'd like to hear from you.
How long does implementation take?
Implementation timelines vary based on the complexity of your existing systems and the scope of integration. Outreach Tracker implementations typically range from 8 to 20 weeks, including discovery, integration, training, and go-live. We'll give you a realistic estimate after understanding your environment.
Is there a demo available?
Yes — and we strongly encourage it. We'll walk you through a live Outreach Tracker demo tailored to your county's SAR-7 workflows. Just mention "demo" in your message and we'll schedule it within a few days.
How does Outreach Tracker integrate with LEADER / C-IV / CalSAWS?
Outreach Tracker is designed to integrate with California's eligibility systems via APIs and secure file exchange protocols. We've mapped the integration patterns for LEADER, C-IV, and CalSAWS and can discuss your specific instance configuration during a technical call.
What does pricing look like?
Our pricing model is tailored to county size, scope of deployment, and integration complexity — we don't publish generic pricing because no two county implementations are alike. Contact us and we'll develop a clear, itemized proposal.
Do you support county IT security reviews?
Absolutely. We welcome security reviews, architecture walkthroughs, and compliance documentation requests. Our team is prepared to work through your county's IT security process, including vendor risk assessments and data use agreements.