Public Benefits Technology

Connecting Families to the Benefits They've Earned

Waymark Lab builds purpose-driven technology for public benefits agencies — reducing administrative burden, preventing unnecessary case terminations, and helping workers serve more families with less paperwork. California is our first and deepest implementation state.

20+
Years Inside County Social Services
SNAP + Medicaid + TANF
Federal Programs We Work Across
3
Products in Active Development

Built on Operational Reality

20+ Years in County Social Services IT SNAP · Medicaid · TANF · General Relief CalSAWS System Expertise California First Implementation State

Featured Solution

Outreach Tracker

SAR-7 Outreach Automation for California Counties

SAR-7 Outreach Automation

Outreach Tracker

California counties lose thousands of eligible CalFresh cases every month — not because families became ineligible, but because they missed a paperwork deadline. Outreach Tracker automates proactive multi-channel outreach at 60, 30, 14, and 7 days before the SAR-7 due date — keeping eligible families enrolled.

  • Proactive SMS and email outreach before deadlines
  • Mobile-optimized digital SAR-7 completion form
  • Real-time worker dashboard with color-coded urgency
  • Pre-populated forms using existing case data
  • CalSAWS-compatible data integration
  • HIPAA-aware, built on Azure Government Cloud
Learn More

SAR-7 Workflow

SAR-7 Form Submitted Complete
Documents Uploaded Complete
Caseworker Review In Review
Eligibility Determination Pending
Benefits Renewed Pending

Focus Areas

Built for California's Benefits Ecosystem

Our solutions are designed around the specific programs, workflows, and compliance requirements of California county Health & Human Services departments.

CalFresh / Food Benefits

Reduce SAR-7 terminations, automate outreach, and keep eligible families enrolled without adding caseworker burden.

CalWORKs / Cash Aid

Streamline redeterminations, improve client communication, and reduce administrative overhead for cash aid programs.

Medi-Cal / Healthcare Coverage

Support eligibility workflows, renewal outreach, and compliance tracking for California's largest health coverage program.

By the Numbers

Trusted by California's Social Services Agencies

20+
Years Inside County Social Services
SNAP + Medicaid + TANF
Federal Programs We Work Across
3
Products in Active Development

Why Waymark Lab

Built Different. Built for Social Services.

We don't adapt commercial software for county welfare departments — we build from the ground up with California HHS operations, compliance requirements, and caseworker workflows at the center.

Benefits Administration Experts

We understand the complexity of California's benefits ecosystem — CalSAWS, LEADER, C-IV, SAR-7 deadlines, and mid-year status reports. Built by people who have managed these workflows from inside county government.

HIPAA & PHI Security

Benefits data contains some of the most sensitive PII in the world. Our architecture is HIPAA-aware by design, with PHI protection, audit trails, and data isolation built in from day one — not bolted on.

CalSAWS & BenefitsCal Native

Our integrations are purpose-built for California's eligibility infrastructure. We know LEADER, C-IV, CalSAWS, and BenefitsCal — and we build to work with them, not around them.

For County Welfare Directors & HHS Technology Teams

Ready to Reduce Case Terminations in Your County?

Talk to our team about how Outreach Tracker can help your agency keep eligible families enrolled.